TERMS & CONDITIONS – BOOKING MT. ST. HELENS HELICOPTER TOURS                                

Please read the following information carefully. This constitutes an Agreement between You (the "Customer") and
Natures Discovery, LLC.  

SERVICES PROVIDED:  Natures Discovery, LLC provides booking services and delivers E-Tickets by the Internet,
and Customer accepts that this is the service rendered by Natures Discovery, LLC.   In booking tickets, Natures
Discovery, LLC is acting as an agent for customer in obtaining the ticket. Once booked, the ticket is the property
of Customer.

Reservation Fee: There is no reservation fee.  We take your valid credit card to secure the reservation and will
NOT charge the card for the tour until you arrive and the weather is cooperating.  If your do not show for the tour,
the credit card securing the reservation may be charged a cancellation fee detailed below.

CANCELLATIONS:  We typically sell out tours, and “no-shows” result in a lost tour for all involved.  Cancellations
must be made at least 48 hours prior to the time of the tour to avoid a $50 cancellation fee per group.  There are
no fees charged for tours cancelled by us due to the weather.  Please email our representatives at the contact
information on our website www.Mt-St-Helens.com for cancellations or changes.  Please allow 24 hours for a
response.  If you must call please dial 360-274-7750 to speak to one of our representatives about cancellations
and changes.  
Please call between 10:15 am and 5:00 pm Pacific Time from May 15 – Oct 15.  All other
times of the year please use email only.   Please give us your Reservation ID Number. Please provide complete
details.    You may also mail cancellations to Natures Discovery, PO Box 268, Toutle, WA 98649. Be sure to
include the following: the full name under which the reservation was made, your email address, indicate whether
you booked the tour/activity online or by telephone, the date of your tour/activity, the name of the tour/activity that
was booked, the date of the credit card transaction (the date you placed your tour/activity order with us), the
amount of the transaction, a telephone number where you can be reached if necessary, and a brief explanation of
the reason for the credit/cancellation request.   All cancellations must be made with Natures Discovery, LLC
directly to secure processing.

Natures Discovery, LLC is not responsible for any other travel arrangements affected due to
cancellations, whether by the Customer or by Natures Discovery, LLC.

COMMUNICATING WITH Natures Discovery, LLC:
We prefer that you communicate with us by email. Please email us by going to http://www.Mt-St-Helens.com. If
you have any problems or questions, please email us from http://www.Mt-St-Helens.com , and provide an email
address and phone numbers where we can reach you. An email is better than a fax, letter, or phone call as the
email will become a part of your customer record; it is date and time stamped and provides both you and us with
written documentation of the communication.  You may mail to us at Natures Discovery, LLC, P.O. Box 268,
Toutle, WA 98649. The telephone number is
360-274-7750.

PAYMENT AND PRICING:
  • All transactions are conducted in U.S. Dollars.
  • All tours must be secured at the time of booking by credit card.
  • Any unforeseen changes in price or availability will be advised in Customer's confirmation and E-Ticket.   
  • Natures Discovery, LLC is a retailer of booking services and sets the prices for the services/tours/activities that
    it sells. Pricing does not exceed retail prices for the tours and may be less.  Purchases may be subject to a
    service fee. Any applicable service fee is included in the quoted prices. By placing an order with Natures
    Discovery, LLC, you are accepting Natures Discovery, LLC's prices for the services Natures Discovery, LLC
    provides.
  • Applicable taxes are included in the quoted prices, unless the online brochure page for the tour/activity states
    otherwise.
  • If paying for the tour/activity with a credit card, Customer is hereby stating that Customer is the authorized
    cardholder or that Customer has been authorized by the cardholder to use the credit card. In the event the
    credit card is dishonored, rejected, or later contested for any reason, Customer agrees to pay the amount
    indicated on the order form to Natures Discovery, LLC.
  • The rates shown on this web site are Natures Discovery, LLC's rates and are not the rates of any other entity.
  • "Our Rate" is Natures Discovery, LLC's rate for this tour/activity. This is the rate charged for orders placed by
    telephone.
  • "Internet Rate" is Natures Discovery, LLC's rate for orders placed online.

PROCESSING SERVICE FEE:
  • There is a $2.95 processing service fee added to any reservation placed through our system. This is a per
    reservation fee, not a per-person fee. This fee is non-refundable, even in the event the tour is unavailable for
    whatever reason.

  • YOUR TOTAL PRICE FOR ANY TRANSACTION, INCLUDING ALL AMOUNTS PAYABLE TO NATURES
    DISCOVERY, LLC, WILL ALWAYS BE DISPLAYED TO YOU PRIOR TO PURCHASE.

GUEST CONDUCT:
  • Abusive or Disruptive Behavior - In the sole discretion of a tour manager or its guide, driver or agent, any
    guest deemed to engage in abusive or disruptive behavior during a tour or activity will be warned once that
    such behavior must cease. If the guest continues the abusive or disruptive behavior, the guest may be
    removed from the tour or activity and there will be no refund. Intoxication - In the sole discretion of a tour or
    activity supplier or its guide, driver or agent, any guest who appears to be under the influence of alcohol or
    drugs may be prohibited from the tour or activity. Intoxicated guests will not be allowed to participate and there
    will be no refund for intoxicated guests so prohibited, or for any companions who choose to not take the tour or
    activity as a result.

FEE FOR CHANGING NAMES, DATES AND/OR TIME:
  • Change Fee Policy:  Date changes can be made only if we can confirm availability on the new date. While we
    cannot guarantee any changes can be made, all change requests must be submitted a minimum of 24 hours
    prior to the tour departure and must be handled on an individual basis.  

EMAIL:
  • Natures Discovery, LLC system sends email automatically to one and only one email address, so be sure the
    email address listed in the email box on the order form is the address where Customer can receive email
    needed for this tour. Do not add other email addresses to the comments section, as the system cannot send
    there.

EMAIL ACCEPTED BY CUSTOMER AS PROOF OF DELIVERY:
  • Natures Discovery, LLC provides booking services and delivers E-Tickets by the Internet. Customer hereby
    agrees that Customer has accepted the Internet as the means of delivery for Customer's E-Tickets. Customer
    further agrees that Natures Discovery, LLC's proof that the E-Tickets were provided online and sent by email
    establishes legal proof of delivery.

GENERAL INFORMATION & POLICIES:
  • The term Customer in these Terms and this Agreement refers to the person who placed the order with Natures
    Discovery, LLC and the person whose credit card was used to make the purchase.
  • You may be asked to present a photo I.D. when presenting your E-Ticket.
  • The term tour/activity is used herein to refer to services, tours, tickets, transportation, performances, or
    activities that Natures Discovery, LLC offers.
  • Duration of tour/activity hours is approximate.
  • Natures Discovery, LLC is the booking agent and assumes no liability for injuries incurred in tours.
  • No smoking in tour/activity vehicles or aircraft.
  • Tour guide gratuity is at the Customer’s discretion and is not included.
  • Natures Discovery, LLC reserves the right to alter, modify, or cancel a tour/activity due to traffic, bad weather,
    unsafe conditions or at the request of governmental, park, and state agencies.
  • Natures Discovery, LLC reserves the right to cancel or change tour/activity content and prices without prior
    notice.
  • Tour/activity routes and content are subject to change without notice; tours may not be driven in the order as
    described in the tour/activity descriptions. From time to time, some of the sights may not be available or seen.
  • Only those items stated on the web site brochure page are included in the tour/activity.
  • Only those items stated on the web site brochure page as included in the price of the tour/activity are included;
    any other items are additional.
  • Natures Discovery, LLC is not responsible for delays or service interruption due to mechanical failure,
    accidents, traffic congestion, acts of God, or other circumstances beyond Natures Discovery, LLC's control.
  • Natures Discovery, LLC is not responsible for lost or stolen articles left on board any form of transportation
    used on the tour/activity.
  • Tickets shall be null and void and of no value unless utilized by the customer on the date and time on the
    tickets.
  • The information, products, and services published on this web site may include inaccuracies or typographical
    errors. In the event that Customer makes a booking on the web site and Natures Discovery, LLC later
    determines the product was inaccurately priced or inaccurately described, Natures Discovery, LLC shall have
    no obligation whatsoever to honor the booking and the booking may be declared null and void. Natures
    Discovery, LLC shall refund any payment made by Customer. Natures Discovery, LLC may, solely at its
    discretion, offer Customer the product at the correct price or as correctly described.
  • Natures Discovery, LLC shall not be responsible for any breach of this agreement caused in part or in whole
    for any reason outside the reasonable control of Natures Discovery, LLC.
  • Customer agrees that Natures Discovery, LLC has earned the full purchase price collected for processing
    ticket orders whether or not Customer redeems the tickets.

USE OF THE WEBSITE
As a condition of your use of this Website, you warrant that (i) you are at least 18 years of age; (ii) you possess
the legal authority to create a binding legal obligation; (iii) you will use this Website in accordance with this
Agreement; (iv) you will only use this Website to make legitimate reservations for you or for another person for
whom you are legally authorized to act; (v) you will inform such other persons about the terms and conditions that
apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; (vi)
all information supplied by you on this Website is true, accurate, current and complete.  We retain the right at our
sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any
reason, including, but not limited to, for violation of this Agreement.

PROHIBITED ACTIVITIES
The content and information on this Website (including, but not limited to, price and availability of travel services),
as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers
and providers.  You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license,
create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained
from or through this Website. Additionally, you agree not to:

o        use this Website or its contents for any commercial purpose;
o        make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
o        access, monitor or copy any content or information of this Website using any robot, spider, scraper or other
automated means or any manual process for any purpose without our express written permission;
o        violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other
measures employed to prevent or limit access to this Website;
o        take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large
load on our infrastructure;
o        deep-link to any portion of this Website (including, without limitation, the purchase path for any travel
services) for any purpose without our express written permission; or
o        "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior
written authorization;
o        access, monitor or copy any content or information of this Website using any robot, spider, scraper or other
automated means or any manual process for any purpose without our express written permission;
o        violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other
measures employed to prevent or limit access to this Website;
o        take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large
load on our infrastructure;



LIABILITY DISCLAIMER:
  • NATURES DISCOVERY, LLC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO
    REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND
    SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR
    SALE OF ANY PRODUCTS OR SERVICES ON THIS WEB SITE DOES NOT CONSTITUTE ANY
    ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY NATURES DISCOVERY,
    LLC OR ITS AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE
    PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. NATURES DISCOVERY, LLC, ITS AFFILIATES,
    AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH
    REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED
    WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
    AND NONINFRINGEMENT.

  • THE SUPPLIERS OF THE HELICOPTER CRAFT AND PILOT AND OWNERS OF THE HELICPAD ARE
    INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF NATURES DISCOVERY, LLC OR
    ITS AFFILIATES. NATURES DISCOVERY, LLC AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS,
    ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, OR NEGLIGENCE OF ANY SUCH
    SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR
    EXPENSES RESULTING THEREFROM. NATURES DISCOVERY, LLC AND ITS AFFILIATES HAVE NO
    LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING,
    STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO
    RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY
    GOVERNMENT OR AUTHORITY.

  • IN NO EVENT SHALL NATURES DISCOVERY, LLC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE
    SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR
    CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS
    WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION,
    SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING
    OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR
    OTHERWISE, EVEN IF NATURES DISCOVERY, LLC, ITS AFFILIATES, AND/OR THEIR RESPECTIVE
    SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME
    STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
    CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.

INDEMNIFICATION:
  • Customer agrees to indemnify and hold harmless Natures Discovery, LLC, its affiliate companies, its officers,
    directors, agents, and employees against any costs, fines, claims, damages, charges, or fees (including
    reasonable attorney's fees) arising by reason of this transaction.

GOVERNING LAW:
  • This agreement shall be governed by and interpreted in accordance with the laws of the State of Washington.   
    In the event Customer defaults on the terms of this agreement, Customer agrees to pay to Natures Discovery,
    LLC all costs, fees, and expenses including reasonable attorney's fees.

VALIDITY OF TERMS:
  • If any provision, paragraph, or subparagraph of this agreement is adjudged by any court of law to be void or
    unenforceable, in whole or in part, the rest of the agreement shall remain in effect. The parties agree that in
    such event, then the invalid or unenforceable provision will be replaced with a provision or provisions having
    the same economic effect.

BINDING AGREEMENT:
  • This agreement shall be binding on, and shall inure to the benefit of, the parties to it and their respective heirs,
    legal representatives, successors and assigns. In all matters contained in this agreement, time is of the
    essence.
  • All trademarks and photo copyrights are the property of their respective owners. Images on this website are for
    factual depiction only.

CUSTOMER AGREES TO USE OF ELECTRONIC RECORDS:
  • By ordering through Natures Discovery, LLC's web-site, Customer agrees to Natures Discovery, LLC's use of
    electronic records to evidence this agreement. Customer understands that Customer has the right to not
    consent to the use of electronic records by canceling this transaction. In such event, this will be null and void.
    Customer consent applies only to this transaction. Customer hereby waives any objection Customer may have
    to Natures Discovery, LLC's use of electronic records in court should it be necessary for Natures Discovery,
    LLC to enforce the terms of this agreement.

ENTIRE AGREEMENT:
  • This agreement constitutes the entire understanding of the parties with regard to Customer's purchase. All
    prior representations, oral or written, and all prior agreements, oral or written, are no longer valid; this
    Agreement represents the understanding between the Customer and Natures Discovery, LLC. This agreement
    or any portion hereof shall not be construed against the drafting party by reason of that party having drafted
    the agreement or portion hereof.

WEB SITE TERMS, CONDITIONS, AND NOTICES - DEFINITIONS:
  • - Any reference to "Customer" or "You" includes any family members, friends, employees, agents, or persons
    accessing and using this web site to purchase or book any product or service.
  • - Any reference to Natures Discovery, LLC includes its affiliates and suppliers.
  • - To the extent permitted by law, the management reserves the right to revoke the rights granted herein and
    refund the purchase price of the ticket.
  • - All contents of this web site are owned by Natures Discovery, LLC. Copyright 2010, Natures Discovery, LLC.
    All rights reserved.

Last Updated June 7, 2010